Akavo
Contact
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The platform
Akavo — sales and delivery portal for wines, champagnes and spirits in Abidjan.
Operator and owner: Goldenseal company.
Address: Abidjan, Côte d'Ivoire.
Phone / WhatsApp: +225 07 03 32 65 65
Website: akavo.store
Goldenseal's role
Goldenseal is the owner and operator of the Akavo platform. Much like Yango in Côte d'Ivoire, Akavo is a connecting portal: it brings together the partner wine shops, who sell the products, and the partner riders, who handle deliveries, to meet customer demand. Goldenseal does not sell alcoholic beverages itself: it provides the technical infrastructure (catalogue, order taking, payment processing, tokens), customer service and coordination between parties, and charges a 15% commission to each partner wine shop.
Terms of Sale
The Terms of Sale define the rules applicable to any order: order and contract, prices in FCFA, payment (tokens, mobile money, cash), delivery with identity verification (sale prohibited to minors), right of withdrawal, Goldenseal's responsibility as an intermediary, personal data (law n° 2013-450) and applicable Ivorian law. Any order placed on Akavo implies acceptance of the Terms of Sale.
Frequently Asked Questions
Most answers can already be found in the FAQ : delivery areas, time slots, tokens, reviews, partnerships.